Are you looking for ways to provide a better, more unified shopping experience to your customers while boosting sales and revenue? It almost sounds too good to be true, but providing a cohesive omnichannel ecommerce experience can help you do exactly that.
Why Omnichannel Ecommerce Matters and Why You Need Local Express
Here are four powerful reasons why providing an omnichannel ecommerce experience is important and how Local Express can help you make that possible.
1. “It’s Not Your Dad’s Grocery Store Anymore” – supermarket owner
Today’s grocery store operates much differently. In the connected, digitized world, customers shop in a variety of different ways. They still come into physical stores, but they also order products from their phones, tablets, and computers. Sometimes they browse online and buy in store or buy online and pick-up curbside.
As a store owner, this presents an opportunity; if you can provide a cohesive and seamless shopping experience across all channels, you can delight your customers by meeting their needs and increase sales in the process.
If you want to be successful in the digital world, you need to unify your customers’ shopping experience across all channels.
2. Benefits of Omnichannel Ecommerce
There are numerous benefits of providing an omnichannel ecommerce experience. Let’s go over a few of the essential ones.
Increased sales is arguably the biggest benefit. Who doesn’t want increased sales? By providing a more cohesive experience, it will be easier than ever for your customers to buy products where, when, and how they like. That means increased sales for you, plus increased customer satisfaction. Statistics are clear; the average basket size of online grocery orders are approximately three times that of the in-store basket size. There are a lot of upsell opportunities.
Another benefit is improved customer retention. If you can provide customers with a shopping experience that meets all of their needs and more, they’ll have no reason to switch stores.
One last benefit is improved customer data collection—you own your customer data. With a seamless omnichannel experience, you’ll be able to gather more and more detailed information about your customers. That can then be used to increase sales via upselling, marketing, and more.
3. Why Omnichannel with Local Express?
Now you know why providing an omnichannel experience is important, but why choose Local Express for your omnichannel ecommerce solution? The answer is simple—we provide everything you need to easily provide a cohesive customer experience across channels quickly.
We have a robust list of tools and technologies that are designed to provide a best-in-class omnichannel experience—website and app to tech support and in-store kiosks. We have an incredible selection of features and benefits that make us stand out from the competition.
4. Features of Our Omnichannel Ecommerce Solution
Every omnichannel business needs a website, and we’re ready to help you create an intuitive and easy-to-use website. We’ll have your website ready-to-go quickly. And you’ll be able to fully customize it, ensuring that your branding is consistent across channels. Many of our customers have switched from their old website to use our new modern website with the latest features.
Though websites are important, a good mobile app is arguably more important. And with Local Express, you’ll also get a feature filled yet simple mobile app that meets your customers’ needs. Just like your website, you’ll be able to fully customize your app too. Our apps are native to OS—which means that it’s faster and more intuitive to use.
Last but not least, we also offer in-store kiosks that can help streamline the ordering process in-stores. With our in-store kiosks, you’ll be able to blend the physical and digital channels of your business while providing technology that can improve the customer experience.
Embrace the Omnichannel Future with Local Express
Today you need to provide a cohesive omnichannel experience for your customers. And at Local Express, we can help make that possible. With our omnichannel ecommerce solution, you can meet your customers’ needs while increasing sales and revenue.
Stop waiting and go omnichannel with Local Express. Get started with us today and see why we are the best omnichannel solution for ecommerce businesses.