Best Ecommerce Platform for Grocers and Food Businesses

Local Express ecommerce platform provides you with everything you need to have a cohesive online and in-person presence. With a fully branded app, AI merchandising, omnichannel sales, delivery and shipping, marketing tools, and more, you’ll be able to provide the omnichannel experience your customers want.

Independent grocers and food businesses have a unique and essential presence in our world, providing fresh foods and products that we all need. Despite their necessity though, independent grocers face many challenges that can harm their bottom lines. How Local Express can help you be successful in the face of a changing market.

1. Cohesive Оmni-Channel Experience 

In 2023, customers shop both in-store and online. Based on a 2022 survey, more than half of grocery shoppers are making some online purchases. Seeking a seamless omni-channel experience, customers expect consistent service, pushing grocers to deliver to attract and keep them.

Yet, this endeavor is often challenging, particularly for smaller grocers lacking the resources of their larger counterparts. Fortunately, Local Express offers a solution by enabling independent grocers to offer a unified omnichannel experience that pleases customers.

Our platform equips you with all the essentials for a cohesive online and in-person presence.

2. Shipping and Delivery

Shipping and delivery is another challenge independent grocers face. Selling your products in-store is a struggle in itself, but adding shipping and delivery can make things much more complicated. Coupled with the consumer demand for fast and efficient delivery, it can seem impossible as an independent grocer to overcome that hurdle. 

Thankfully, at Local Express, we provide the shipping and delivery tools you need to satisfy your customers. We utilize a multi-vendor system that allows you to work with your favorite shipping partners, as well as optimize delivery time and cost options for regular and rush orders. 

We also have a fully integrated driver app that streamlines logistics with tracking and logistics. And with curbside and in-store pickup options, we’re sure that your customers will be happy with your shipping and delivery experience.

3. Slow Checkout Lines

So how can you keep your checkout lines moving quickly without spending lots of money on staff?

Our self-serve kiosk system is perfect for grocers looking to beat slow checkout lines. They allow customers to pay on their own, quickly and conveniently. Self-serve kiosks can ease the load on normal checkout lines while also giving customers more control over their shopping experience via customization and more payment options.

Additionally, kiosks offer assistance in various manners. They not only enhance revenue through upselling but also gather crucial customer data regarding preferences and favorite items, among other benefits.

4. Inventory Management

At Local Express, we have worked hard to make inventory management simple. Our platform automatically integrates with your current POS system(s), so you won’t have to worry about that. With our platform, you can manage inventory for all of your locations in one place, saving you tons of time. 

Our system makes all aspects of inventory management efficient and straightforward. No more juggling multiple platforms and dashboards—just manage your store(s) from one, easy-to-use dashboard.

5. Competing with the Big Names

As an independent grocer, you consistently compete with industry giants. Despite the unique advantages you possess, such as fresher, more specialized, and higher quality products, the dominance of big-name stores in the market persists.

To compete with the titans of the industry, independent grocers have to set themselves apart by going above and beyond. And Local Express is here to help you provide your customers with the best experience possible, helping you win them over. 

We offer tons of marketing tools, all of which can help you gain customers and increase revenue. With our app and platform, your online store will look and feel just as good as the big names. On top of that, you can set yourself apart by providing best-in-class customer service. With our 24/7 customer support, your customers will be able to get their problems solved quickly.

Overcome the Challenges With Local Express 

Being an independent grocer isn’t easy; there are countless challenges that can make success in the industry difficult. But at Local Express, we are passionate about helping independent grocers overcome those challenges and thrive in the grocery ecommerce space. So demo Local Express today and beat the challenges you’ve been facing.